As a business owner, you are most likely aware of the importance of technology to business. You may have already started using some technological tools and applications to simplify as well as enhance various aspects of your business with some measure of success. However, with technology constantly evolving, it is easy for your business technology to become obsolete as newer and more innovative business technology solutions are developed. To reduce the risk of obsolescence, it is important to engage the services of a managed service provider to keep up with technological advances and maintain your current business technology.
Managed service providers are third-party companies that specialize in the maintenance and support of a business' technology needs. The managed service provider ensures that the technology owned by a business is optimally used; software and hardware upgrades, as well as patches, are applied as needed. In addition, the managed service provider keeps up to date with advances in technology and recommends solutions that can enhance your business. With a managed service provider, you can rest assured that your business will never run the risk of becoming technologically obsolete.
At Integrated Computer Services, we are a managed services provider that caters to small and medium-sized businesses around the New York area. By using our New York managed services, you are guaranteed that your business technology needs will be taken care of with the attention and excellence deserved.
Benefits of Our New York Managed Services
In addition to keeping up with advances in technology, there are many other benefits to be gained by using our managed services to meet the technology needs of your business. Discussed below are some other reasons why our New York managed services can be beneficial to your business.
There are many costs associated with using technological tools and applications for your business. There are costs associated with hiring skilled IT personnel, maintenance costs, upgrade costs, hardware and software costs, among others. These costs can rapidly add up and become a financial drain to your business by cutting into your profit margins. In addition, the unpredictability of some of these costs can make budgeting difficult.
With our New York managed services, a service level agreement (SLA) is drawn detailing what technology services or solutions you require. A fee is then paid on a regular basis to manage the tasks agreed on in the SLA. As a result, your expenses are lowered and budgeting becomes more predictable.
Depending on your field of business, you may have to comply with industry and /or government regulatory standards. In healthcare, you are expected to comply with the Healthcare Insurance Portability and Accountability Act (HIPAA) as well as General Data Protection Regulation (GDPR); in retail, you have to adhere to the Payment Card Industry Data Security Standard (PCI DSS). Failure to adhere to these regulations can result in adverse financial and legal consequences.
Our New York managed services can help your business keep abreast of relevant local as well as state regulations and ensure that your business has the technological tools and applications needed to stay compliant.
Core Business Focus
Your core business may have nothing to do with technology. Without a managed service provider, however, you may be forced to divert some of your attention and resources to manage your business technology. As a result, this may detract you from fully investing yourself in your main business thereby negatively impacting your business' profitability and productivity.
By using our managed services, you no longer have to worry about the technology needs of your business. This frees you to focus your attention and resources on your core business to maximize your gains.
Solutions Offered By Our New York Managed Services
Depending on your personal preference, there are different kinds of solutions that are offered by our New York managed services. Some of these include, but are not limited to:
- Helpdesk support: You can use our managed service to provide remote helpdesk support for your business. Response times are decreased with remote support because there is no need to wait for technicians to come on site. Using our managed services you have the assurance that our technicians have the necessary level of expertise to support your business.
- Network administration: We monitor your network infrastructure remotely constantly to ensure that it is working optimally. Issues are noticed and rectified promptly to avoid any interruption to your business workflow.
- Backup and disaster recovery: Backup of all your data is made on a regular basis and maintained at a secondary storage location. In the event of a disaster, our we can restore your data so that you can resume normal business operations with minimal disruption.
- Vendor management: You may have more than one vendor supplying different pieces of your technology hardware and/or software. In such instances, keeping track of the different vendors can become time-consuming and cumbersome. We can maintain all your disparate vendors, ensuring that they perform their maintenance and upgrade tasks when needed.
With our team members having over thirty years of cumulative experience, our New York managed services package is more than able to meet any unique technology needs your business may have. Click here to read about our Free IT Assessment, or just fill out our form to the right!